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Next-Gen Customer Service Starts with AI Chatbots

We Build AI chatbots for your websites to automate customer support, lead generation, sales, and more.
Transform your business with ‍AI-powered Chatbot.
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What do we do? We create AI BOT.
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Knowledge Base

We set up he knowledge base with you, the knowledge base is the heart of how an AI chatbot knows what to say.

What can be a knowledge base?

  • FAQs – Frequently Asked Questions and answers
  • Website pages – Like your About, Services, or Product pages
  • Documents – PDFs, manuals, guides
  • Product info – Specifications, pricing, features
  • Policies – Return, privacy, shipping, etc.
  • Customer support scripts – Common support replies or steps
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    Add Website Pages

  • Add Website URL to an AI chatbot,1. Crawls Your Website Content
    2. Builds a Knowledge Base
    3. Powers Conversational Responses
    4. Automates Tasks
    Benefits
    • 24/7 support for your visitors
    • Reduced workload for your team
    • Faster response = higher conversions
    • Better user experience
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    Types of documents and content formats that can be added to train or enhance an AI chatbot’s knowledge base

  • Text-Based Documents

    1. FAQs – Frequently Asked Questions with answers
    2. Product Manuals – User guides, how-to documents
    3. Company Policies – Refund, return, privacy, and legal policies
    4. Service Descriptions – Details about services offered
    5. Terms & Conditions – Legal terms, disclaimers
    6. Knowledge Base Articles – Help center or support content
    7. Blog Posts – Informational or promotional blog content
    8. About Us / Company Profile – Brand values, mission, team info
    9. Case Studies – Real-world examples, success stories
    10. White Papers – In-depth expert content on a topic
    11. SOPs (Standard Operating Procedures) – Internal processes and workflows
    12. Training Manuals – Employee onboarding or user training documents
    Web-Based Content

    1. Website Pages – URLs the bot can crawl and learn from (e.g. homepage, pricing, contact)
    2. Knowledge Base Portals – Zendesk, HelpDocs, or similar systems
    3. Online Product Catalogs – E-commerce descriptions, SKUs
    Structured Data

    1. Spreadsheets – Pricing tables, contact lists, FAQs in table format
    2. CSV/JSON Files – Structured Q&A, data entries
    Conversational Data

    1. Chat Logs – Previous support interactions (with privacy considerations)
    2. Email Templates – Automated replies, support responses
    3. Scripts – Sales or customer service call scripts


    • Contact Us

    Number of Bots Implemented: 26

    These are some of our sample sites (live) that use our AI Chat Bot
    The1Luxury.com The1Redox.com
    +66 917673307
    +65 91832963
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    Singapore | Thailand
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